Investor Charter – Depository Participant
1. Vision:
Towards making Indian Securities Market - Transparent, Efficient, & Investor
friendly by providing safe, reliable, transparent and trusted record keeping
platform for investors to hold and transfer securities in dematerialized form.
2. Mission
-
To hold securities of investors in dematerialised form and facilitate its
transfer, while ensuring safekeeping of securities and protecting
interest of investors.
-
To provide timely and accurate information to investors with regard to
their holding and transfer of securities held by them.
-
To provide the highest standards of investor education, investor
awareness and timely services so as to enhance Investor Protection and
create awareness about Investor Rights.
3. Details of business transacted by the Depository and Depository
Participant (DP)
A Depository is an organization which holds securities of investors in
electronic form. Depositories provide services to various market
participants - Exchanges, Clearing Corporations, Depository Participants
(DPs), Issuers and Investors in both primary as well as secondary markets.
The depository carries out its activities through its agents which are known
as Depository Participants (DP). Details available on the link
https://www.cdslindia.com/DP/dplist.aspx
4. Description of services provided by the Depository through Depository
Participants (DP) to investors
(1) Basic Services
(2) Depositories provide special services like pledge, hypothecation, internet
based services etc. in addition to their core services and these include
5. Details of Grievance Redressal Mechanism
(1) The Process of investor grievance redressal
(2)
For
the Multi-level complaint resolution mechanism available at the
Depositories
6. Guidance pertaining to special circumstances related to market activities:
Termination of the Depository Participant
7.
Dos
and Don’ts for Investors
8.
Rights
of investors
9.
Responsibilities
of Investors
10.
Code
of Conduct for Depositories
11.
Code
of Conduct for Participants